ELF BAE LTD – Medical & Health Information Disclaimer

Last updated: August 2026

At ELF BAE LTD, we aim to provide clear, accurate and useful information about the products available through ElfBae.com.

However, information provided on our website, product pages, marketing materials, customer communications or social media is intended for general informational and product-information purposes only.

It is not intended to replace advice from a doctor, pharmacist or other qualified healthcare professional.

ELF BAE does not provide medical advice, diagnosis or treatment.

1. No Medical Advice

Nothing published by ELF BAE should be interpreted as:

  • medical advice;
  • a medical diagnosis;
  • a treatment recommendation;
  • a prescription;
  • professional healthcare guidance; or
  • a substitute for consultation with a qualified healthcare professional.

Any information about vaping, nicotine, smoking alternatives, ingredients, product characteristics or usage should be considered general information only.

If you have questions about your health or whether a product is suitable for you, you should speak to an appropriately qualified healthcare professional.

2. Adult Use Only

Products containing nicotine and other age-restricted vaping products sold through ElfBae.com are intended for adults aged 18 and over.

They must not be purchased or used by anyone under the applicable legal minimum age.

ELF BAE operates age-verification measures and reserves the right to refuse or cancel an order where age requirements cannot be satisfied.

3. Nicotine Is Addictive

Nicotine is an addictive substance.

Nicotine-containing products should be used responsibly and in accordance with the product instructions and warnings supplied by the manufacturer.

Individuals who do not already use nicotine or tobacco products should not start using nicotine products simply because they are available through ElfBae.com.

4. Our Products Are Not Medicines

Unless a specific product is expressly identified as an appropriately authorised medicinal product, vaping and nicotine products sold through ElfBae.com are consumer products and not medicines.

They should not be treated as:

  • licensed medicines;
  • medical devices;
  • prescribed smoking-cessation treatments; or
  • products intended to diagnose, prevent, treat or cure disease.

Product descriptions on ElfBae.com are intended to explain features, specifications, flavours, ingredients and intended use.

They are not intended to make medicinal or therapeutic claims.

5. Smoking Cessation

Some adult smokers choose vaping or other nicotine alternatives when moving away from combustible tobacco.

However, ELF BAE does not provide individual smoking-cessation advice or recommend a particular product as a medical treatment.

If you want professional advice about stopping smoking, reducing nicotine consumption or selecting an appropriate smoking-cessation treatment, you should speak to:

  • your GP;
  • a pharmacist;
  • another qualified healthcare professional; or
  • an appropriate NHS stop-smoking service.

6. Product Information

We take reasonable care when presenting information about products sold through ElfBae.com.

This may include information about:

  • ingredients;
  • nicotine strength;
  • flavour;
  • device specifications;
  • battery capacity;
  • product compatibility;
  • usage instructions; and
  • manufacturer guidance.

Some information is supplied to us by manufacturers, brands, importers or distributors.

While we aim to keep information accurate and current, product specifications, packaging and manufacturer information may change.

Product information should not be relied upon as personalised health advice.

7. Individual Responses May Vary

People can respond differently to nicotine, vaping products, flavourings and other ingredients.

A product that one individual uses without difficulty may not be suitable for another.

Individual responses can depend on factors including:

  • existing nicotine tolerance;
  • frequency of use;
  • product strength;
  • underlying health conditions;
  • medicines being taken;
  • allergies or sensitivities; and
  • individual physiology.

ELF BAE cannot determine whether a particular product is medically suitable for an individual customer.

8. Pregnancy and Breastfeeding

If you are:

  • pregnant;
  • trying to become pregnant; or
  • breastfeeding,

you should seek advice from a qualified healthcare professional before using nicotine or vaping products.

Nicotine can affect pregnancy and developing babies, and individual medical advice should be obtained rather than relying on information provided by ELF BAE.

9. Existing Medical Conditions

You should seek professional medical advice before using nicotine or vaping products if you have concerns relating to an existing medical condition.

This may be particularly important where you have, or have previously experienced, conditions affecting areas such as:

  • the heart or cardiovascular system;
  • blood pressure;
  • lungs or respiratory system;
  • circulation;
  • neurological health;
  • sensitivity to nicotine; or
  • other conditions that could potentially be affected by nicotine or inhaled substances.

This list is not exhaustive.

Only an appropriately qualified healthcare professional can properly advise you based on your individual medical circumstances.

10. Medication and Treatment

If you take prescription medicines, receive ongoing medical treatment or have recently changed medication, you should speak to a doctor, pharmacist or other qualified healthcare professional if you are unsure whether nicotine or vaping is appropriate for you.

ELF BAE cannot provide information about:

  • drug interactions;
  • medication adjustments;
  • dosage changes;
  • medical contraindications; or
  • individual treatment plans.

Do not stop or change prescribed medication based on information found on ElfBae.com.

11. Allergies and Sensitivities

Vaping liquids and related products may contain ingredients capable of causing sensitivity or allergic reactions in some individuals.

Depending on the product, ingredients may include substances such as:

  • propylene glycol;
  • vegetable glycerine;
  • flavourings;
  • nicotine; and
  • other permitted ingredients.

Always review available ingredient and manufacturer information before use if you have a known allergy or sensitivity.

If you are uncertain about an ingredient, seek professional medical advice before using the product.

12. Adverse Reactions

If you experience an unwanted or unexpected reaction after using a product, stop using it where appropriate and assess whether medical advice is required.

Possible reactions may include symptoms such as:

  • nausea;
  • dizziness;
  • headache;
  • irritation;
  • coughing;
  • unusual shortness of breath;
  • palpitations;
  • skin reactions; or
  • other unexpected symptoms.

The presence or absence of a symptom does not allow ELF BAE to diagnose its cause.

If symptoms are severe, persistent, rapidly worsening or otherwise concerning, seek appropriate medical attention.

13. Nicotine Overexposure

Using too much nicotine can cause unpleasant or potentially harmful effects.

Signs of excessive nicotine exposure may include:

  • nausea;
  • vomiting;
  • dizziness;
  • headache;
  • sweating;
  • increased heart rate;
  • weakness; or
  • other symptoms.

If you suspect significant nicotine exposure, stop using the product and seek appropriate professional advice.

Nicotine liquids should be handled carefully and kept away from children and animals.

14. Accidental Exposure

Nicotine-containing liquids should not be swallowed or allowed to come into unnecessary contact with skin or eyes.

If accidental exposure occurs:

  • follow the manufacturer’s safety instructions;
  • rinse affected areas where appropriate; and
  • seek professional medical advice if necessary.

Where serious or concerning symptoms occur, seek urgent medical assistance.

15. Keep Products Away From Children

Vaping devices, nicotine products and e-liquids must be stored securely and kept out of reach of children.

Nicotine can be harmful if swallowed or otherwise accidentally exposed.

Customers are responsible for storing products safely after delivery.

16. Pets and Animals

Vaping products, nicotine liquids, batteries and components should also be kept away from pets and other animals.

Nicotine may be harmful to animals if ingested or exposed in sufficient quantities.

If you believe an animal has been exposed to nicotine or vaping liquid, seek appropriate veterinary advice promptly.

17. Responsible Product Use

Customers should always:

  • read product instructions;
  • follow manufacturer guidance;
  • use products only as intended;
  • use compatible components;
  • avoid modifying products;
  • observe nicotine-strength information;
  • store products appropriately; and
  • discontinue use if a product appears damaged or unsafe.

Products should not be used in a manner inconsistent with their intended purpose.

18. Battery and Charging Safety

Electronic vaping devices may contain rechargeable lithium-ion batteries.

Improper use can create risks including overheating, fire or battery failure.

Customers should:

  • use compatible charging equipment;
  • follow manufacturer charging guidance;
  • avoid damaged batteries or charging cables;
  • avoid exposing devices to excessive heat;
  • keep batteries away from metal objects where appropriate;
  • discontinue use if a battery swells, leaks or overheats; and
  • avoid unauthorised modification.

Battery safety information provided by ELF BAE is general safety guidance and is not a substitute for manufacturer instructions.

19. Product Misuse

ELF BAE cannot accept responsibility, to the extent permitted by law, for injury, loss or damage caused by:

  • deliberate misuse;
  • use contrary to manufacturer instructions;
  • unauthorised modification;
  • inappropriate charging;
  • use of incompatible accessories;
  • incorrect storage;
  • excessive or improper use; or
  • continued use of a visibly damaged or malfunctioning product.

Nothing in this disclaimer excludes or limits liability that cannot legally be excluded.

20. Accuracy of Health Information

We aim to ensure that general health-related information presented on ElfBae.com is responsible and not misleading.

However:

  • medical and scientific knowledge develops over time;
  • regulatory guidance can change;
  • new evidence may emerge; and
  • individual health circumstances vary significantly.

Information should therefore not be regarded as personalised or definitive healthcare advice.

21. Third-Party Information

Some information available through ElfBae.com may originate from:

  • manufacturers;
  • brands;
  • suppliers;
  • regulators;
  • public-health organisations; or
  • other third parties.

Where we reproduce or summarise third-party information, we do not independently provide a medical diagnosis or recommendation simply by making that information available.

Third parties remain responsible for information published through their own services.

22. External Links

ElfBae.com may occasionally link to external websites containing information about vaping, nicotine, health, regulation or product safety.

External websites are operated independently of ELF BAE.

We are not responsible for:

  • their medical information;
  • their accuracy;
  • their content;
  • their privacy practices; or
  • changes made to their websites.

A link does not necessarily represent endorsement of all information contained on an external website.

23. Customer Support Cannot Diagnose Medical Problems

Our customer-support team can assist with matters such as:

  • product specifications;
  • orders;
  • returns;
  • product faults;
  • compatibility;
  • manufacturer instructions; and
  • general product information.

Our team cannot diagnose symptoms, assess medical conditions or recommend medical treatment.

If an enquiry involves your health rather than the operation of a product, we may recommend that you speak to an appropriate healthcare professional.

24. Wholesale Customers

ELF BAE also supplies wholesale and trade customers.

Information provided to a Business Customer about a product is intended to support commercial purchasing, product knowledge and responsible retailing.

It should not be represented by the retailer as personalised medical advice to consumers.

Wholesale customers are responsible for ensuring that their own:

  • product descriptions;
  • advertising;
  • customer communications;
  • staff recommendations; and
  • promotional materials

comply with applicable laws and advertising requirements.

25. No Unauthorised Health Claims

Wholesale customers should not alter or present ELF BAE product information in a way that creates unsupported medicinal, therapeutic or health claims.

Ordinary consumer vaping products should not be promoted as licensed medicines unless they have the relevant authorisation and the claim is legally permitted.

Retailers remain responsible for their own marketing and communications.

26. Product Safety Concerns

If you believe a product purchased from ELF BAE has a safety defect, please contact us.

Where appropriate, stop using the product and provide information such as:

  • product name;
  • order number;
  • batch number;
  • description of the issue;
  • photographs; and
  • video evidence.

Product-safety concerns are different from requests for medical diagnosis.

We can investigate the product itself, but we cannot determine the medical cause of symptoms experienced by an individual.

27. Regulatory Safety Reporting

Serious or unexpected suspected adverse reactions or safety concerns involving vaping products may be reportable to the appropriate UK regulatory authorities.

Where appropriate, customers may also use official regulatory reporting mechanisms available in the United Kingdom.

ELF BAE may cooperate with manufacturers, suppliers or regulatory authorities when investigating genuine product-safety concerns.

28. Smoking and Vaping Are Not Risk-Free

Combustible tobacco smoking is associated with serious health risks.

Vaping products may be used by some adult smokers as an alternative to combustible cigarettes, but vaping should not be described as completely risk-free.

Nicotine itself is addictive.

Customers seeking personalised information about the relative risks of smoking, vaping or nicotine use should consult reliable public-health information and, where appropriate, a healthcare professional.

29. Non-Smokers and Non-Nicotine Users

ELF BAE does not encourage people who do not smoke or otherwise use nicotine to begin using nicotine-containing products.

Nicotine products are intended for adult users who understand that nicotine is addictive.

30. Your Responsibility

By purchasing or using products supplied through ElfBae.com, you are responsible for:

  • reading product warnings;
  • reviewing instructions;
  • checking product suitability;
  • choosing an appropriate nicotine strength;
  • using the product responsibly;
  • storing products safely; and
  • seeking professional medical advice where you have health concerns.

You should not rely solely on information provided by ELF BAE when making decisions concerning your health.

31. Limitation of This Disclaimer

Nothing in this Medical & Health Information Disclaimer is intended to:

  • remove statutory Consumer rights;
  • exclude liability for death or personal injury caused by negligence;
  • exclude liability for fraud or fraudulent misrepresentation; or
  • exclude any other liability that cannot legally be excluded.

The purpose of this disclaimer is to clarify that ELF BAE provides consumer and product information rather than medical services.

32. Changes to This Disclaimer

We may update this Medical & Health Information Disclaimer from time to time to reflect:

  • changes in legislation;
  • regulatory guidance;
  • developments in scientific or public-health information;
  • changes to the products we supply; or
  • changes to our business.

The latest version will be published on ElfBae.com.

33. Contact ELF BAE

If you have a question about a product purchased from ELF BAE, please contact us through ElfBae.com.

For questions concerning your personal health, symptoms, medication or medical treatment, please consult an appropriately qualified healthcare professional.

ELF BAE LTD
44 Century Square
Peterborough
England
PE1 3FR

Company Number: 14468196
Website: ElfBae.com

Your Health Matters

At ELF BAE, responsible retailing means making sure customers understand both the products they purchase and the limits of the information we can provide.

We are here to help with product information and customer support, but decisions concerning your individual health should be made with appropriate professional medical guidance.

ELF BAE – Responsible Retail & Wholesale for Adult Customers.